At Illumin8i, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your order, we offer a straightforward return policy to help facilitate the process.

Eligibility for Returns:

Items must be returned within [25 days] of the purchase date.

Products must be unused, in their original packaging, and in the same condition as received.

Return Process:

Request a Return: Contact our customer service team at GL88admin@greenleaf88.com to initiate a return. Please provide your order number and reason for the return.

Return Authorization: Once your request is approved, you will receive a Return Authorization (RA) number and instructions for returning your item.

Packaging Your Return: Please pack the item securely, including the RA number on the outside of the package.

Shipping Your Return: Return shipping costs are the responsibility of the customer, unless the item was received damaged or incorrect.

Refunds:

Refunds will be processed to the original payment method within [7-10 business days] after we receive and inspect the returned item.

Please note that shipping costs are non-refundable.

Exchanges: If you would like to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.

Damaged or Incorrect Items: If you receive an item that is damaged or not what you ordered, please contact us within [48 hours] of receiving your order for a prompt resolution.

Contact Us: For any questions regarding our return policy, please reach out to our customer service team at GL88admin@greenleaf88.com.

Thank you for shopping with Illumin8i !

1. What is the LED mask?

The LED mask is a vibrant, light-up mask perfect for adding a spooky touch to your Halloween costume. It features colorful LED lights that illuminate your face, creating an eye-catching effect.

2. How does the LED mask work?

The mask is powered by batteries and uses LED technology to produce various light patterns and colors. Simply turn it on, and let the festivities begin!

3. What types of designs are available?

We offer a variety of designs, check products for visuals. Each product has come in different colors except the bluetooth led mask.

4. Is the LED mask comfortable to wear?

Yes! Our masks are designed with comfort in mind. They are lightweight and feature adjustable straps to ensure a snug fit for all head sizes.

5. How long does the battery last?

The battery life typically lasts for [6-8 hours], depending on the lighting effects used. For maximum enjoyment, we recommend bringing extra batteries or a portable charger if your mask is rechargeable.

6. Can I use the mask for other occasions?

Absolutely! While it’s perfect for Halloween, the LED mask can also be used for parties, festivals, or any event where you want to stand out.

7. Is the LED mask safe for kids?

Yes, the mask is made from non-toxic materials and is safe for kids to wear. However, we recommend adult supervision for younger children.

8. How do I clean the mask?

To clean the mask, wipe it down with a damp cloth. Avoid using harsh chemicals to ensure the integrity of the LED lights.

9. Can I wear makeup under the mask?

Yes, you can wear makeup under the mask. Just be mindful that the mask may slightly smudge some products, so consider using long-lasting or transfer-proof makeup.

10. How do I store the LED mask?

After event, store the mask in a cool, dry place. Keep it in its original packaging or a protective case to prevent damage.

11. What should I do if the mask stops working?

First, check the battery. If the mask still doesn’t work, please reach out to our customer support for troubleshooting or replacement options.

Privacy Policy for Illumin8i

Effective Date: 09/29/2024

At Illumin8i, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you purchase our LED masks or interact with our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

Non-Personal Information: We may collect non-personal information such as browser type, IP address, device type, and browsing behavior through cookies and tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing: To process your orders, manage your account, and deliver our products.

Customer Support: To respond to your inquiries, provide assistance, and improve our services.

Marketing Communications: we will not email if marketing products.

Website Improvement: To analyze user behavior and enhance our website’s functionality and user experience.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products. These parties are required to keep your information confidential.

Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

Access, correct, or delete your personal information.

Opt out of marketing communications at any time.

Withdraw consent for the processing of your information.

To exercise these rights, please contact us at [your contact email].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that this may prevent you from taking full advantage of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revise privacy policy on the site and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Your Company Name]

[Your Address]

[Your Email Address]

[Your Phone Number]

Effective Date: 09/29/2024

Welcome to Illumin8i ! By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully.

1. Acceptance of Terms

By using our website and purchasing our products, you agree to these Terms of Service. If you do not agree to these terms, please do not use our site or make a purchase.

2. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any changes indicates your acceptance of the new terms.

3. Eligibility

You must be at least [18 years old] to use this website and purchase our products. By using our site, you represent that you meet this eligibility requirement.

4. Account Registration

To make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content on the site are accurate, complete, reliable, or error-free. Prices and availability are subject to change without notice.

6. Order Acceptance

We reserve the right to refuse or cancel any order at our discretion. If we cancel an order, we will issue a refund for the amount paid.

7. Payment Terms

All payments must be made in full at the time of purchase. We accept various forms of payment as indicated on our website. You are responsible for any taxes or fees associated with your purchase.

8. Shipping and Delivery

We aim to process and ship your order promptly. Delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

9. Return Policy

Please refer to our Return Policy for information on returns and exchanges. By making a purchase, you agree to comply with our Return Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Illumin8i shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our products. Our total liability for any claims arising out of these Terms of Service or your use of the site shall not exceed the amount paid by you for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Illumin8i, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the website or violation of these Terms of Service.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of va,usa , without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the appropriate courts located in fairfax,va.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

[Your Company Name]

[Your Address]

[Your Email Address]

[Your Phone Number]